Implementation Engineer – Digital Evaluation System (Remote)

Implementation Engineer – Digital Evaluation SystemIndustry: EdTech / Higher EducationExperience: 8–12 YearsLocation: Remote / Client Location (Travel as required)Job SummaryWe are looking for an Implementation Engineer to support the deployment and successful implementation of our Digital Evaluation System across universities and colleges. The role involves client coordination, system configuration, troubleshooting, training, and ensuring smooth implementation.Key ResponsibilitiesImplement and configure the Digital Evaluation System for universities and colleges.Coordinate with clients to understand their requirements and ensure successful deployment.Support system integration, configuration, testing, and troubleshooting.Conduct product demonstrations and training sessions for clients and users.Monitor implementation progress and resolve technical issues within timelines.Coordinate with internal Product, Development, and Support teams for issue resolution.Prepare implementation documentation, reports, and user guides.Travel to client locations for implementation, training, and support whenever required.Requirements8–12 years of experience in Software Implementation / ERP Implementation / Technical Support / EdTech.Experience working with universities, colleges, or educational institutions will be preferred.Good understanding of software implementation and troubleshooting.Basic knowledge of databases/SQL and APIs will be an advantage.Strong communication, coordination, and client-handling skills.Willingness to travel as per business requirements.CompensationSalary will be discussed based on your previous/current salary, experience, and interview performance.Preferred CandidatesCandidates with experience in Education ERP, Digital Evaluation/Assessment Systems, Examination Management Systems, or EdTech products will be preferred.