Customer Service/Customer Support - Internship (WFH)

About the internship:Selected intern's day-to-day responsibilities include:

1. Identify and understand the queries of the customers raised through the ticketing system.

2. Work closely on a day-to-day level with the HR team of the customers and the users of the product.

3. Analyse the customer queries and solve them within the existing framework of the product.

4. Coordinate with the product engineering and product management teams for existing solutions, and also for the development of the product. Who can apply:Only those candidates can apply who:are available for the work from home job/internshipcan start the work from home job/internship between 16th Sep'26 and 21st Oct'26are available for duration of 6 monthshave relevant skills and interests* Freshers looking for jobs may also applyStipend:INR₹ 20,000 - 25,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, 5 days a week, Job offerSkills required:Client Interaction, Client Relationship, English Proficiency (Spoken) and English Proficiency (Written)About Company:We are the company behind EmployWise, an award-winning cloud-based software for hire-to-retire HR automation delivered in the SaaS model. Through our products and services, we help our customers leverage their human capital to achieve better business results. We believe in nurturing talent because we recognize that to build a successful organization, we need people with exceptional skills. We provide our people with an environment charged with challenges, achievements, and aspirations. Each team member strives to maintain the highest standards of integrity and ethical business practices, along with individual determination for quality, learning, and growth, which helps us exceed expectations.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 300000 to 420000/year

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Identify and understand the queries of the customers raised through the ticketing system.

2. Work closely on a day-to-day level with the HR team of the customers and the users of the product.

3. Analyse the customer queries and solve them within the existing framework of the product.

4. Coordinate with the product engineering and product management teams for existing solutions, and also for the development of the product.