Hiring Fresher / Reservation Staff / 12th Pass

We are seeking a dedicated Reservation Staff member to join our team in Gwalior. This full-time position is ideal for individuals looking to start their career in the hospitality industry. You will play a key role in managing bookings and ensuring customer satisfaction.Key Responsibilities:1. Handling Reservations: You will be responsible for processing customer bookings through phone, email, or our website, ensuring all details are accurately recorded in the system.2. Customer Support: You will provide exceptional customer service by addressing inquiries and concerns, offering information about our services, and assisting clients with their reservations.3. Scheduling: This includes managing schedules and availability, making updates as needed, and coordinating with other staff to ensure efficient operations.4. Payment Processing: You will assist in processing customer payments and handling billing inquiries, ensuring secure transactions and maintaining financial accuracy.5. Database Management: Keeping our reservation system updated and organized is essential. You will regularly input and verify customer information and bookings.Required Skills and Expectations:The ideal candidate should have a minimum of a 12th-grade education, with 0 to 2 years of experience in a customer-facing role preferred. You must have strong communication skills, attention to detail, and the ability to work well under pressure. Proficiency in basic computer skills and a willingness to learn new software is essential. A friendly and professional demeanor is crucial in ensuring our clients feel valued and satisfied.Experience0 - 2 YearsNo. of Openings865Education12th PassRoleReservation StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab