IT Manager

About the job:Key Responsibilities:

1. IT Infrastructure: Manage servers, networks, LAN/WAN, Wi-Fi, VPN, firewalls, Microsoft 365, Active Directory, hardware and software to ensure smooth IT operations.

2. ERP & Applications: Manage ERP and business applications, coordinate with vendors, support integrations, upgrades and user adoption.

3. Cybersecurity: Implement IT security controls, manage endpoint security, access rights, firewalls, vulnerability assessments and security incidents.

4. Backup & DR: Manage data backups, disaster recovery, business continuity plans and periodic restoration/DR testing.

5. IT Support: Lead the helpdesk, resolve user issues, monitor IT tickets and ensure timely technical support.

6. Asset & License Management: Maintain IT asset inventory, software licenses, AMC, warranties, procurement and replacement plans.

7. Vendor Management: Manage IT vendors, ISPs, ERP partners and AMCs; monitor SLAs, renewals and service performance.

8. IT Projects & Automation: Lead technology implementations, upgrades, automation and digital transformation initiatives across business operations.

9. Policies & Compliance: Develop IT policies, SOPs, documentation and ensure compliance through regular audits and reviews.

10. Team Management: Lead and mentor the IT team, allocate responsibilities and monitor IT service performance and KPIs.

Key Performance Indicators:

1. IT infrastructure uptime and SLA adherence.

2. ERP/application availability.

3. Cybersecurity and backup/DR effectiveness.

4. IT project delivery within timelines and budget.

5. Asset, license and vendor compliance.

6. IT cost optimization and user satisfaction.

7. Automation and digitalization initiatives.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare Computer Science Engineering studentsSalary:₹ 4,00,000 - 8,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Vendor Management, Cybersecurity and ERP Implementation and DeploymentOther Requirements:1. Strong knowledge of IT Infrastructure, Networking and IT Operations.2. Hands-on experience with LAN/WAN, VPN, Firewall, Wi-Fi, Switches, Routers, Windows Server, Active Directory and Microsoft 365.3. Experience in ERP implementation/support, with WMS/TMS knowledge preferred.4. Knowledge of Cybersecurity, Backup & Disaster Recovery.5. IT asset, license, vendor and AMC management.6. Experience in IT project management, cloud platforms (Azure/AWS) and automation/reporting tools.7. Strong troubleshooting, analytical, communication and stakeholder-management skills.8. Bachelor’s degree in IT/Computer Science/Engineering/Computer Applications or related field.9. MCA/MBA-IT and certifications such as ITIL, Microsoft, Cisco, Azure, AWS, CISM/CISSP will be an advantage.About Company:Humankind must produce more food in the next four decades than it did in the last 8,000 years of agriculture combined. We are a purpose-driven startup working to reimagine farming from the ground up. At Cosy, we are committed to transforming cities into sustainable food landscapes by providing fresh, nutritious, and eco-friendly produce because the food we eat should be simple, clean, and, more than anything, tasty!

Responsibilities

Key Responsibilities:

1. IT Infrastructure: Manage servers, networks, LAN/WAN, Wi-Fi, VPN, firewalls, Microsoft 365, Active Directory, hardware and software to ensure smooth IT operations.

2. ERP & Applications: Manage ERP and business applications, coordinate with vendors, support integrations, upgrades and user adoption.

3. Cybersecurity: Implement IT security controls, manage endpoint security, access rights, firewalls, vulnerability assessments and security incidents.

4. Backup & DR: Manage data backups, disaster recovery, business continuity plans and periodic restoration/DR testing.

5. IT Support: Lead the helpdesk, resolve user issues, monitor IT tickets and ensure timely technical support.

6. Asset & License Management: Maintain IT asset inventory, software licenses, AMC, warranties, procurement and replacement plans.

7. Vendor Management: Manage IT vendors, ISPs, ERP partners and AMCs; monitor SLAs, renewals and service performance.

8. IT Projects & Automation: Lead technology implementations, upgrades, automation and digital transformation initiatives across business operations.

9. Policies & Compliance: Develop IT policies, SOPs, documentation and ensure compliance through regular audits and reviews.

10. Team Management: Lead and mentor the IT team, allocate responsibilities and monitor IT service performance and KPIs.

Key Performance Indicators:

1. IT infrastructure uptime and SLA adherence.

2. ERP/application availability.

3. Cybersecurity and backup/DR effectiveness.

4. IT project delivery within timelines and budget.

5. Asset, license and vendor compliance.

6. IT cost optimization and user satisfaction.

7. Automation and digitalization initiatives.