Hotel Manager

Position: Hotel Manager Department: Hotel Operations Location: Joy Adventures and Resorts, Garjeda Village, LNT Road, Diggi Malpura Highway, Jaipur Employment Type: Full-Time   Key Responsibilities - Manage and supervise the overall daily operations of the hotel. - Ensure high standards of guest service, hospitality, cleanliness, and safety. - Supervise front office, housekeeping, food & beverage, maintenance, and other departments. - Recruit, train, guide, and evaluate hotel staff. - Prepare staff duty rosters and ensure adequate manpower at all times. - Handle guest complaints, feedback, and special requests professionally. - Monitor room occupancy, reservations, check-ins, and check-outs. - Coordinate with housekeeping to ensure rooms are clean and ready for guests. - Monitor hotel expenses, revenues, and operational budgets. - Maintain proper records, reports, and documentation. - Coordinate with vendors and suppliers for hotel requirements. - Ensure compliance with hotel policies, government regulations, health and safety standards. - Monitor inventory of rooms, food & beverage, housekeeping supplies, and other materials. - Conduct regular inspections of hotel facilities and ensure proper maintenance. - Develop strategies to improve occupancy, revenue, guest satisfaction, and profitability. - Coordinate with the sales and marketing team to promote hotel business. - Handle emergency situations and ensure the safety and security of guests and employees. - Prepare regular operational and management reports for senior management.   Required Qualifications   - Bachelor's degree/Diploma in Hotel Management, Hospitality Management, or a related field. - Minimum 3–5 years of experience in hotel operations or a similar managerial position. - Strong leadership and team-management skills. - Good communication and interpersonal skills. - Knowledge of hotel management software and MS Office. - Strong problem-solving and decision-making abilities. - Good knowledge of housekeeping, front office, food & beverage, and hotel administration.   Key Skills   - Leadership & Team Management - Guest Relations - Hotel Operations - Staff Scheduling - Cost & Expense Control - Revenue Management - Vendor Management - Problem Solving - Communication Skills - Customer Service - Time Management   Performance Indicators   - Guest satisfaction and reviews - Room occupancy and revenue - Cost control and profitability - Staff productivity and retention - Quality and cleanliness standards - Compliance with safety and operational procedures