Telephonic supportBlended processDomestic BPOInternational BPO
Today · JEV261036E9A19B3EView & apply
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Salary₹2,40,000 – ₹4,20,000 per year
Experience1+ yrs
LocationNavi Mumbai, Maharashtra
Work modeOffice · Full time
Openings1
EducationGraduate
DepartmentCustomer Support
ShiftDay Shift
EnglishBasic English
IndustryCustomer Support
Job description
Job highlights
- LaptopJob DescriptionDesignation- Quality analyst(QA)* We are looking for a detailed-oriented Quality Analyst to monitor and evaluate customer interactions, ensure compliance with quality standards, and provide actionable feedback to improve overall team performance.* indentify critical errors,process deviations, compliance issues,and customer-handling gaps.* Prepare daily,weekly,and monthly quality reportsShow moreJob roleWork locationEllora Fiesta 5th floor 506 near juinagar railway station west,Sector - 11, Navi Mumbai
Designation- Quality analyst(QA) * We are looking for a detailed-oriented Quality Analyst to monitor and evaluate customer interactions, ensure compliance with quality standards, and provide actionable feedback to improve overall team performance. * indentify critical errors,process deviations, compliance issues,and customer-handling gaps. * Prepare daily,weekly,and monthly quality reports
Key skills
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