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Service Desk Analyst

Agilisys Verified employer

Actively hiring · Posted 1mo ago · JEV2610DBDCD0289F

SalarySalary not disclosed
Experience3–9 yrs
LocationRochdale, UK
Work modeRemote · Contract
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryIT - Consulting Services / Advisory Services
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Job description

Provide first-line IT support to users Troubleshoot hardware, software, and access issues Log, track, and resolve service desk tickets Escalate complex incidents to relevant technical teams Maintain support records and user documentation

Key skills

Service DeskIT SupportTroubleshootingTicket ManagementIncident ManagementTechnical SupportHardwareSoftware

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