Customer Service Associate

About the job:

As a Customer Service Associate at Mobizdom Technology, you will have the opportunity to showcase your skills in MS-Office, MS-Excel, spoken and written English proficiency. You will be a key player in ensuring exceptional customer experiences and satisfaction.

Key responsibilities:

1. Provide timely and accurate responses to customer inquiries via phone, email, and chat.

2. Utilize MS-Office and MS-Excel to maintain and update customer records and data.

3. Collaborate with cross-functional teams to resolve customer issues and escalations.

4. Identify opportunities for process improvements to enhance customer satisfaction.

5. Maintain a positive and professional attitude while addressing customer needs.

6. Continuously strive to meet and exceed customer service goals and KPIs.

7. Uphold Mobizdom's reputation for excellent customer service and support.

If you are a customer service enthusiast with a strong grasp of MS-Office, MS-Excel, and English proficiency, we invite you to join our dynamic team at Mobizdom Technology. Apply now to embark on a rewarding career in customer service excellence!

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

Salary:

₹ 2,00,000 - 3,00,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Skills required:

MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)

About Company:

Justwow Factory is a fast-growing e-commerce brand specializing in premium crystal bracelets, spiritual jewelry, and personalized accessories. With over a decade of industry experience, we focus on combining craftsmanship, quality, and innovation to create meaningful products for customers across India. Our mission is to build a trusted lifestyle brand through exceptional products, customer experience, and digital-first growth.

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Responsibilities

About the job:

As a Customer Service Associate at Mobizdom Technology, you will have the opportunity to showcase your skills in MS-Office, MS-Excel, spoken and written English proficiency. You will be a key player in ensuring exceptional customer experiences and satisfaction.

Key responsibilities:

1. Provide timely and accurate responses to customer inquiries via phone, email, and chat.

2. Utilize MS-Office and MS-Excel to maintain and update customer records and data.

3. Collaborate with cross-functional teams to resolve customer issues and escalations.

4. Identify opportunities for process improvements to enhance customer satisfaction.

5. Maintain a positive and professional attitude while addressing customer needs.

6. Continuously strive to meet and exceed customer service goals and KPIs.

7. Uphold Mobizdom's reputation for excellent customer service and support.

If you are a customer service enthusiast with a strong grasp of MS-Office, MS-Excel, and English proficiency, we invite you to join our dynamic team at Mobizdom Technology. Apply now to embark on a rewarding career in customer service excellence!

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

Salary:

₹ 2,00,000 - 3,00,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Skills required:

MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)

About Company:

Justwow Factory is a fast-growing e-commerce brand specializing in premium crystal bracelets, spiritual jewelry, and personalized accessories. With over a decade of industry experience, we focus on combining craftsmanship, quality, and innovation to create meaningful products for customers across India. Our mission is to build a trusted lifestyle brand through exceptional products, customer experience, and digital-first growth.