Senior Specialist- India Staffing

Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.

They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.

As a Senior Specialist- India Staffing, you will be responsible for end to end front-ending staffing engagement and managing the Professional Development (PD) of different Consulting cohorts.What you will do:

Ensuring optimal matching of people needs, firm needs and client requirements

Executing a fair and transparent staffing process

Ensuring balanced teams across various projects/ cases

Developing one-on-one relationships with individuals within your class

Regularly meeting with each to discuss their career development, goals, objectives and interests

Providing guidance and mentoring on career management

Regularly meeting with each to discuss their career development, goals, objectives, and interests

Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins

Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes

Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.

Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale

Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale

Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members

Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters

Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs

Managing the required trade-offs between business need and professional development needs of the consultants

Managing and/or attending all Staffing related calls and meetings

Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention

Continuously improving local staffing processes and supporting global staffing initiatives as required

Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for

Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports

Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process

Collaborating with training team to plan the training schedule for your class

Responding to ad hoc staffing information requests (as required)

Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness

Continuously advancing local staffing processes

Supporting regional and global staffing initiatives as required

Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases

Participating in and creating impact with other office/ people-related initiatives

Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee

Demonstrating best practices in following staffing policies and processes

Desired Candidate Profile

What you need to have:

Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development

Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)

Competence with Excel, PowerPoint, Word

Excellent customer-facing communication skills (towards leadership, consulting staff)

Ability to take high-stake decisions under pressure

Ability to deal with highly confidential information with discretion

Eagerness to contribute to team building and people development

Sound commercial and business judgement