Client Servicing - Internship

About the internship:You will support our key account managers in keeping existing clients happy. That means tracking every shipment issue to closure, sending daily updates, and calling clients before they have to call us.

Selected intern's day-to-day responsibilities include:

1. Log client complaints as tickets and follow up until each one is closed

2.Send daily vehicle placement and delivery status updates to clients

3.Make scheduled check-in calls to clients and note their feedback

4.Chase delivery documents (PODs) so billing is not delayed Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 3rd Oct'26 and 7th Nov'26are available for duration of 3 monthsare from Mumbai onlyhave relevant skills and interests* Women wanting to start/restart their career can also apply.* Freshers looking for jobs may also applyStipend:INR₹ 10,000 - 12,000 /monthDeadline:[hidden]:59:59Other perks:Job offerSkills required:MS-Excel, Effective Communication and Google SheetsOther Requirements:Graduates, freshers welcome. Polite on the phone, patient, and good attracking things till they are done.About Company:Best Roadways was founded in 1985 with a single truck in Bombay. Today, it's an integrated PAN-India logistics company that has owned a fleet of 1100 trucks, warehousing space over three million square feet (and growing), and operations in 60 major industrial towns and cities. Best Roadways aims to go public within the next 3 years after crossing Rs 3,000 crore in revenue. It is ideal for companies looking for a safe pair of hands to entrust their delivery or storage needs. We have diversified into the following verticals to provide a bigger basket of services to the end consumers, primarily on our fleet, rakes, and warehouses: best JNPT, Delhi, and JNPT logistics; best chemical logistics; best EXIM container logistics, cheaper than air and faster than the road (TM); best project logistics; best warehousing; bonded & general; best secondary distribution; best petroleum; best multimodal by air; and best multimodal by rail.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 220000 to 280000/year

Responsibilities

You will support our key account managers in keeping existing clients happy. That means tracking every shipment issue to closure, sending daily updates, and calling clients before they have to call us.

Selected intern's day-to-day responsibilities include:

1. Log client complaints as tickets and follow up until each one is closed

2.Send daily vehicle placement and delivery status updates to clients

3.Make scheduled check-in calls to clients and note their feedback

4.Chase delivery documents (PODs) so billing is not delayed