Customer Care Executive - Full Time

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely tionship Management: Build trust and rapport with customers to ensure brand loyalty and s & Up-selling: Identify opportunities to cross-sell or upgrade products/services during mentation: Accurately update and maintain customer records in the CRM cted Skills & RequirementsEducation: A completed bachelor's degree in any rience: 6 months to 1 year in a customer support, BPO, or sales unication: Excellent verbal and written communication skills in the required languages (., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of nical Aptitude: Basic computer literacy and familiarity with CRM tools.Experience1 - 3 YearsNo. of Openings20EducationGraduateRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationWorkie Tech Park Indore