Customer Service Associate Fresher

Handle customer support through calls, emails, WhatsApp, and chat.Resolve customer disputes related to orders, refunds, returns, cancellations, and damaged products.Coordinate with courier partners and internal teams for smooth issue resolution.Maintain accurate records of customer interactions and complaints.Escalate unresolved or priority issues to management when required.Ensure customer satisfaction by providing timely and professional support.Assist in managing payment-related concerns and chargeback cases.Follow company policies and maintain service quality standards.Experience0 - 3 YearsNo. of Openings5Education12th PassRoleCustomer Support AssociateIndustry TypeFurniture and FurnishingGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationSteelGlow Marketing Office, Shree ram Tower, opp. Reliance Mall, Saraswati Nagar, Pali Road, Jodhpur