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Counter Staff - Full Time

H. K. Jewels Pvt. Ltd. Verified employer

Actively hiring · Posted today · JEV2610DD2259EAE5

Salary₹2,00,000 – ₹4,00,000 per year
Experience2 yrs
LocationJalna, Maharashtra
Work modeOffice · Full time
Openings1

Job description

We are looking for dedicated and friendly Counter Staff to join our team in Jalna. Candidates should have 2 to 8 years of experience and must have completed their 12th grade. This is a full-time position that requires working from the office.Key Responsibilities:- Customer Service: Greet and assist customers courteously, addressing their queries and ensuring a pleasant experience.- Product Knowledge: Familiarize yourself with the products and services offered to provide accurate information and recommendations to customers.- Order Management: Process customer orders efficiently, ensuring accuracy and timely service while managing cash and digital transactions.- Inventory Handling: Monitor stock levels, inform supervisors when restocking is needed, and help keep the counter organized and clean.- Complaint Resolution: Handle customer complaints professionally and seek solutions that satisfy the customer and align with company policies.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to interact effectively with customers. A positive attitude and strong problem-solving abilities are essential for handling various situations. Attention to detail is crucial when processing orders and managing inventory. A proactive approach to learning about products and services will enhance customer interactions. Team collaboration is important, so the ability to work well with others is expected. Prior experience in a customer-facing role is highly valued, and a passion for providing excellent service will contribute to success in this role.Experience2 - 8 YearsNo. of Openings20Education12th PassRoleCounter StaffIndustry TypeJewelry / Gems / Precious StonesGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office

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