Security Operations Center (Gurnawat)

Security Operations Center (SOC) Supervisor Corporate Security Global Intelligence Operations (GIO)

Security Operations Center (SOC)

Role Summary The Security Operations Center (SOC) Supervisor supports the Global Intelligence Operations (GIO) by providing operational oversight, shift leadership, and hands on support for real time security monitoring and incident response. This role combines supervisory responsibilities with the ability to perform SOC Operator functions to ensure uninterrupted 24/7/365 operations.

Operating within established procedures and governance frameworks, the SOC Supervisor is responsible for maintaining operational tempo, ensuring quality and consistency in incident handling, and serving as the primary escalation point during assigned shifts.

Primary Responsibilities

• Provide shift level supervision and oversight for SOC Operators, ensuring consistent execution of monitoring, intake, and escalation procedures.
• Actively perform SOC Operator duties as needed to maintain coverage during staffing gaps, surge periods, or complex incidents.
• Serve as the primary escalation point for security incidents requiring advanced judgment, coordination, or leadership awareness.
• Monitor enterprise physical security systems, alarms, and operational dashboards to maintain real time situational awareness.
• Review incident documentation for accuracy, completeness, and adherence to established standards.
• Coordinate response activities with site security teams, Executive Protection, facilities, vendors, and (GIO) counterparts as required.
• Provide real time guidance and decision support to SOC Operators during active incidents.
• Proficiency of the local language of the country were monitoring center is located and English (written and verbal) is required to support site-level operational needs and coordination with local emergency services Successful completion of enterprise background screening, and any additional vetting required to access corporate .