IT Support Specialist

Job highlights

• PF, Health Insurance, ESI (ESIC)Job DescriptionJob Description:This position assists end users and operating staff with technical support of desktop / laptop applications and related technology. Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines.Roles & Responsibilities:Ensure continuous availability of all systems, applications, and related infrastructure.Installation, configuring and troubleshooting of windows based operating systems.Proactively identify and mitigate IT issues from end users related to applications, computer hardware, Printer, Scanner, Wi-Fi and other IT infra related issues in a timely manner.Demonstrate good technical knowledge about IT Infra and business understanding to create superior solutions for end users.Track and input time on tickets.Maintaining IT Infra assets data using necessary tool.Show moreJob roleWork locationVellore, Tamil Nadu, IndiaDepartmentIT & Information Sec

Job Description: This position assists end users and operating staff with technical support of desktop / laptop applications and related technology. Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines. Roles & Responsibilities: Ensure continuous availability of all systems, applications, and related infrastructure. Installation, configuring and troubleshooting of windows based operating systems. Proactively identify and mitigate IT issues from end users related to applications, computer hardware, Printer, Scanner, Wi-Fi and other IT infra related issues in a timely manner. Demonstrate good technical knowledge about IT Infra and business understanding to create superior solutions for end users. Track and input time on tickets. Maintaining IT Infra assets data using necessary tool.