Front Office Associate - Fresher

About the job:Key Responsibilities:

1. Welcome and assist guests in a professional and friendly manner

2. Handle guest check-in and check-out procedures

3. Manage room reservations, bookings, and guest information

4. Attend to guest queries, requests, and complaints promptly and professionally

5. Handle telephone calls, emails, and general guest communication

6. Coordinate with other departments for smooth operations

7. Prepare and maintain front office records and reports

8. Handle billing and payments (No cash)

9. Provide information regarding hotel facilities, services, and local attractions

10. Maintain cleanliness, discipline, and professional appearance at the front deskWho can apply:Only those candidates can apply who:are from Panaji onlySalary:₹ 2,00,000 - 2,60,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Skills required:MS-Office and English Proficiency (Spoken)Other Requirements:1. Hotel management or related field2. Hospitality experienceAbout Company:Panjim Gymkhana is a premier sports and leisure club in Goa offering a blend of sporting facilities, hospitality, accommodation, events, and recreational experiences. With modern indoor and outdoor sports facilities, premium event venues, and comfortable stay options, the club provides a vibrant environment for members, families, guests, and corporate gatherings.

Responsibilities

Key Responsibilities:

1. Welcome and assist guests in a professional and friendly manner

2. Handle guest check-in and check-out procedures

3. Manage room reservations, bookings, and guest information

4. Attend to guest queries, requests, and complaints promptly and professionally

5. Handle telephone calls, emails, and general guest communication

6. Coordinate with other departments for smooth operations

7. Prepare and maintain front office records and reports

8. Handle billing and payments (No cash)

9. Provide information regarding hotel facilities, services, and local attractions

10. Maintain cleanliness, discipline, and professional appearance at the front desk