Sr. Dental Insurance and Verification Expert

About the job

Location - Remote

Overview

Dentistry Automation helps US dental practices automate insurance verification, claims, payment posting, and patient recall. We're growing our RCM client base and need someone to own client onboarding end to end — getting new clients fully live, fast — reporting directly to our Head of RCM.

Job Responsibilities

Collect and set up payer portal access for each new client; complete payer/clearinghouse enrollment (EDI, ERA, EFT) where required

Install and configure our software and connect it to the client's practice management system (Dentrix, Eaglesoft, Open Dental, Denticon, Curve, MacPractice, SoftDent, Cloud 9, and others)

Configure each client's RCM workflow — eligibility verification, claims, payment posting, recall — to our standard process

Run onboarding calls with client front-office staff to gather information, walk through setup, and resolve issues

Keep onboarding status current and flag delays immediately

Confirm a client is fully live — claims flowing, payments posting — before handoff to ongoing RCM operations

Must have

1-2+ years of experience in dental billing, RCM, and insurance verification, candidates without dental experience will not be considered for the role

Comfortable making outbound calls to US dental offices and insurance payers

Working knowledge of payer portals, claims, and EOBs

Clear spoken English and a professional phone manner

Highly organized — able to run several client onboardings in parallel without dropping anything

Nice to have

Dental-specific RCM experience

Experience with EDI or clearinghouse enrollment

Familiarity with Dentrix, Eaglesoft, Open Dental, or Denticon

AAPC/CPC or similar billing certification

Time Zone

This role works in US business hours overlap, with shift coverage through 2:00 PM US Central Time, to be reachable for client and payer calls during the US workday.

Salary

20-30k PKR Monthly