Customer Service Executive

About the job:Are you a stellar communicator who is fluent in both Hindi and English? Vanessa Welfare Foundation is seeking a dynamic customer service executive to join our team! As a crucial member of our organization, you will be responsible for providing top-notch customer service to our clients.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.

2. Assist customers with product information, pricing, and orders.

3. Resolve customer complaints and issues effectively and efficiently.

4. Coordinate with other departments to ensure timely resolution of customer concerns.

5. Maintain accurate records of customer interactions and transactions.

6. Identify and escalate priority issues to management as needed.

7. Provide feedback to the team on ways to improve customer satisfaction.

If you are passionate about helping others and have a knack for effective communication, we want to hear from you! Join us at Vanessa Welfare Foundation and make a difference in the lives of those we serve. Apply now!Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 3,00,000 - 3,13,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:English Proficiency (Spoken), Hindi Proficiency (Spoken) and Effective CommunicationAbout Company:It's a nationally based organization working for charity. We are working for children with cancer and for education.

Responsibilities

Are you a stellar communicator who is fluent in both Hindi and English? Vanessa Welfare Foundation is seeking a dynamic customer service executive to join our team! As a crucial member of our organization, you will be responsible for providing top-notch customer service to our clients.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.

2. Assist customers with product information, pricing, and orders.

3. Resolve customer complaints and issues effectively and efficiently.

4. Coordinate with other departments to ensure timely resolution of customer concerns.

5. Maintain accurate records of customer interactions and transactions.

6. Identify and escalate priority issues to management as needed.

7. Provide feedback to the team on ways to improve customer satisfaction.

If you are passionate about helping others and have a knack for effective communication, we want to hear from you! Join us at Vanessa Welfare Foundation and make a difference in the lives of those we serve. Apply now!