Oracle Channel Revenue Management (CHRM)

Job Title: Oracle Channel Revenue Management (CHRM) / Order Management (OM) Functional ConsultantDesignation: Senior AssociateExperience: 5–7 YearsJob Summaryexperienced Oracle Channel Revenue Management (CHRM) / Order Management (OM) Functional Consultant with strong expertise in Oracle Fusion Cloud Trade Management and Order-to-Cash (O2C) processes. The ideal candidate will have hands-on experience in designing, implementing, and supporting Customer Programs, Supplier Programs, Claims & Deductions, and integrating these processes with Order Management, Pricing, and Accounts Receivable.Key ResponsibilitiesCustomer Programs (Incentives & Filebacks)Gather, analyze, and document business requirements for customer incentive and rebate programs.Configure customer trade programs including:Customer RebatesVolume IncentivesLump Sum OffersAccrual ProgramsOff-Invoice PromotionsScan-Based OffersDesign and implement Chargebacks and Fileback (Resale) processes.Configure trade fund budgets, accruals, fund allocation, and liability management.Ensure customer incentive programs comply with pricing and revenue recognition policies.Supplier ProgramsConfigure Supplier Rebates and Ship-and-Debit programs.Implement supplier claim submission, validation, approval, and settlement workflows.Perform supplier accrual reconciliation and adjustment activities.Support cost recovery and distributor margin protection initiatives.Claims & DeductionsConfigure:Customer ClaimsDeductionsOverpaymentsNon-Invoice DeductionsDesign deduction validation, dispute handling, and settlement processes.Configure Credit Memo, Debit Memo, Chargeback, and Write-Off processes.Improve deduction aging and automate claim resolution workflows.Order Management (OM) IntegrationConfigure and support Oracle Order Management throughout the complete Order-to-Cash (O2C) lifecycle.Integrate Order Management with:Oracle PricingOracle Accounts Receivable (AR)Oracle Channel Revenue ManagementTroubleshoot order, pricing, accrual, and claim integration issues.Ensure accurate downstream accounting and financial postings.Project Delivery & SupportConduct business workshops and requirement gathering sessions.Prepare:Functional Design Documents (FDD)Configuration Documents (BR100)Functional SpecificationsTest ScriptsSupport SIT, UAT, Data Migration, Cutover, Go-Live, and Hypercare activities.Provide production support, incident resolution, root cause analysis, and continuous process improvements.Coordinate with technical teams for customizations, reports, interfaces, and extensions.Required Skills5–7 years of Oracle Fusion Cloud Functional Consulting experience.Strong expertise in:Oracle Channel Revenue Management (CHRM)Oracle Order Management (OM)Oracle Trade ManagementHands-on experience in:Customer ProgramsSupplier ProgramsClaims & DeductionsChargebacksFilebacksShip-and-DebitStrong understanding of the complete Order-to-Cash (O2C) process.Experience integrating Oracle OM with:Oracle PricingOracle Accounts Receivable (AR)Oracle Channel Revenue ManagementExperience in full lifecycle implementations, rollouts, upgrades, and AMS support.Expertise in preparing Functional Specifications, Configuration Documents, and Test Scripts.Excellent stakeholder management, communication, and analytical skills.