System Administrator (Remote)

Job Title: System Administrator Location: Remote (Work From Home) Experience: 1–3 Years Type: Full-timeAbout the Role: We are looking for a proactive and tech-savvy System Administrator with hands-on experience in Zoho CRM/ERP, Google Workspace, and related tools. The ideal candidate is comfortable managing digital systems, handling user accounts, integrating platforms, and ensuring smooth day-to-day operations of the company's tech infrastructure — all remotely.Key Responsibilities:Manage and maintain Zoho CRM/ERP — user setup, configuration, workflows, and troubleshootingAdminister Google Workspace (Gmail, Gemini, Google Drive, Google Meet, Google Calendar, Google Docs, Sheets) for all team membersCreate, manage, and deactivate user accounts and access permissions across platformsHandle integrations between Zoho and third-party platforms including Microsoft, Google, and Amazon CloudProvide technical support to employees for system-related issues and tool onboardingMonitor and maintain data integrity, backups, and security across all platformsSet up and manage email configurations, filters, and organizational settingsCoordinate with vendors or tool support teams for issue resolutionDocument system processes, SOPs, and IT policiesAssist in onboarding new employees with tool access and login setupIdentify and recommend new tools or process improvements to enhance productivityRequired Skills:1–3 years of proven experience as a System Administrator or IT Support ExecutiveHands-on experience with Zoho CRM/ERP — configuration, workflows, modules, and user management — mandatoryStrong expertise in Zoho integrations with Microsoft, Google Workspace, and Amazon Cloud — mandatoryStrong expertise in Google Workspace — Gmail, Gemini, Drive, Meet, Calendar, Docs, Sheets — mandatoryBasic knowledge of other Zoho tools (Zoho People, Zoho Mail, Zoho Projects) is a plusExperience managing user roles, permissions, and access controlsGood troubleshooting and problem-solving skillsAbility to work independently in a remote setupStrong written and verbal communication skillsAttention to detail and ability to manage multiple tasks simultaneouslyPreferred Qualifications:Bachelor's degree in Computer Science, IT, or a related fieldPrior experience working in a remote/virtual work environmentFamiliarity with tools like Slack, Trello, Notion, or similar project management platformsBasic knowledge of CRM data migration, reporting, and dashboardsWhat We Offer:Fully remote work from homeExposure to diverse digital tools, cloud platforms, and business operationsCollaborative and growth-oriented work environmentGrowth opportunities based on performance