Sales Development Representative

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.  The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.What will I be doing?You will work with the sales and lead generation teams to source new sales opportunitiesPerform inbound lead follow-up, and outbound prospecting/cold callingCreate and qualify opportunities by understanding customer needs and requirementsResearch accounts, identify and build relationships with key decision makers and generate interestMaintain and expand a database of prospectsTeam with channel partners to build sales pipeline and close dealsAssess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentationSkills & QualificationsBachelor’s Degree preferred (or equivalent professional experience)Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industryStrong phone presence and experience dialing high volume of calls per dayVery strong interpersonal and communication skillsBusiness acumen, to understand the landscape of the opportunity, and the needs of prospective customersAbility to conceptualize and explain complex concepts in a clear and compelling wayAbility to multi-task, prioritize and manage time effectively and independentlyMust have knowledge of social networking sites and popular business directoriesExperience in the salon, spa, medical spa, or fitness industry a plus