Senior Associate HR Operations People & Culture UAE Offshore

Summary:

Deliver high-quality, end-to-end HR operational support across the employee lifecycle while acting as a trusted advisor to employees and people managers. This role ensures operational excellence, data accuracy, and compliance, while contributing to continuous improvement and HR best practice.

Responsibilities:

Employee-Lifecycle Operations

Support end-to-end employee lifecycle activities including onboarding, probation tracking, contract preparation, transfers, and offboardingSupport the issuance of employment-related documentation within agreed SLAsEnsure accurate and timely updates to employee records across HRIS and internal systems

Process Optimisation and Policy & Compliance

Guide the implementation and continuous refinement of P&C operational processes, SOPs, and service standardsLead on maintaining consistent operational documentation, trackers, dashboards, and compliance filesSupport standardization efforts across entities, ensuring alignment with firm processes and audit expectationsIdentify and escalate process gaps, offering suggestions and supporting improvementsMap, document and digitise HR processes; drive SLA/KPI tracking and continuous-improvement initiatives

Reporting, Data Management & Compliance (lead responsibility)

Deliver dashboards on headcount, turnover, DEI, absenteeism, overtime, flight-allowance utilisation; respond to audit & regulatory queriesLead the preparation of monthly, quarterly, and ad-hoc HR operations reports and dashboardsLead regular HRIS data audits to ensure accuracy, completeness, and complianceEnsure integrity, security and confidentiality of all P&C dataSupport HRIS updates, testing and troubleshooting alongside technology teamsGuide colleagues on correct data entry, document retention practices, and compliance requirements

HRIS Ownership

Act as system administrator for TeamFlect and Oracle HRIS; build and launch performance-cycle workflows; maintain 99% data accuracy; liaise with IT/vendors for upgrades & troubleshooting.

Payroll & Benefits

Partner with Payroll and Finance to support as needed, for monthly payroll input/validation; ensure error-free allowances, deductions, statutory filings, medical-insurance, partner flight-allowances using validated travel-agency rate-cards.

Emiratisation Dashboard & Compliance:

Work with the Emiratization officer and maintain accurate real-time Emirati-quota data; generate SLT/MOHRE quota-tracking reports; flag gaps early and coordinate with HRBPs & Recruitment to close themEmployee ServicesEscalation point for complex queries (payroll, leave, benefits, letters, insurance, travel)

Qualifications/Experience/Skills:

Bachelors degree in Human Resources, Psychology, Law, Politics, Philosophy, Economics, or related fieldAt least four years of progressive HR operations experience, preferably in multi-site or professional services environmentsKnowledge of labour laws, payroll & benefitsProven HRIS (TeamFlect/Oracle or similar) administration and reporting capabilityDetail-driven, highly organised, strong service-ethic, collaborative with Finance / IT / business leaders .