Customer Support Trainee

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.Experience: 0-1 Yr• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. • Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. • Processing excellent product knowledge to enhance customer support. • Ability to meet deadlines and prioritize tasks• Competency in Microsoft applications including Word, Excel, and Outlook. • Updating, implementing, and maintaining procedures. • Documenting and communicating the results of your efforts. • Conducting meetings and presentations to share ideas and findings. • Prioritizing initiatives based on business needs and requirements• Working closely with clients, technicians, and managerial staff. • Able to speak Hindi, Tamil & English