Face-to-Face For BPO Customer Support Executive Jobs (Freshers)
Vector Solution Verified employer
Actively hiring · Posted 14d ago · JEV2610E4D426029D
Job description
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive y Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and 2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory 3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and 4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service quired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.Experience0 - 1 YearsNo. of Openings49Education12th PassRoleBPO Customer Support ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleAge Limit18 - 23 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working DaysFace Interview LocationNoida Sector 63
Key skills
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