Business Development (Sales) - Internship (WFH)

About the internship:Key Responsibilities:

A. Inbound Sales & Business Development

1. Handle inbound leads generated through the website, advertisements, email, chat, WhatsApp, referrals, and other channels.

2. Understand customer requirements and recommend suitable products, plans, or solutions.

3. Follow up with leads through calls, WhatsApp, email, LinkedIn, and CRM platforms to nurture prospects.

4. Schedule demos, meetings, and consultations for qualified leads.

5. Maintain accurate lead status updates and daily follow-up records in the CRM system.

6. Convert qualified prospects into paying customers and achieve sales targets.

7. Identify new business opportunities and contribute to business growth initiatives.

8. Research potential customers, companies, industries, and target markets.

9. Build and maintain lead databases of prospective customers and key decision-makers.

10. Reach out to new prospects through LinkedIn, email campaigns, calls, and WhatsApp outreach.

11. Identify partnership, reseller, referral, and collaboration opportunities.

12. Support sales campaigns, outreach programs, and business development activities.

13. Share daily updates on leads, follow-ups, opportunities, and sales progress with the team.

B. Customer Care

1. Respond to customer inquiries in a professional, friendly, and timely manner.

2. Assist customers in understanding products and resolving basic issues.

3. Escalate technical concerns to the appropriate teams when required.

4. Ensure a positive customer experience throughout the customer journey.

5. Conduct follow-ups to ensure customer satisfaction and issue resolution.

6. Collect customer feedback and recommend improvements to products, services, and processes.

C. Competitor Analysis

1. Research competitors, industry trends, and market developments.

2. Compare competitor pricing, features, positioning, offers, and customer reviews.

3. Utilize AI tools and research methods to analyze competitor strengths and weaknesses.

4. Provide insights and recommendations to improve sales messaging, positioning, and customer acquisition strategies.

5. Track customer objections, market demand, and emerging opportunities to support business growth.Who can apply:Only those candidates can apply who:are available for the work from home job/internshipcan start the work from home job/internship between 6th Oct'26 and 10th Nov'26are available for duration of 6 monthshave relevant skills and interestsStipend:INR₹ 10,000 /monthDeadline:[hidden]:59:59Skills required:Social Media Marketing, Digital Marketing, Email Marketing, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), ChatGPT and ClaudeAbout Company:Aerimak is a technology and innovation company focused on building AI-powered products, automation systems, and digital solutions that help businesses work smarter, faster, and more efficiently. We combine artificial intelligence, smart workflows, and practical execution to solve real business problems. Our mission is to reduce manual work, improve decision-making, and create scalable solutions that support long-term growth. Aerimak is built for the future, where businesses use AI not as a trend, but as a powerful tool to save time, increase productivity, and unlock new opportunities.

Responsibilities

Key Responsibilities:

A. Inbound Sales & Business Development

1. Handle inbound leads generated through the website, advertisements, email, chat, WhatsApp, referrals, and other channels.

2. Understand customer requirements and recommend suitable products, plans, or solutions.

3. Follow up with leads through calls, WhatsApp, email, LinkedIn, and CRM platforms to nurture prospects.

4. Schedule demos, meetings, and consultations for qualified leads.

5. Maintain accurate lead status updates and daily follow-up records in the CRM system.

6. Convert qualified prospects into paying customers and achieve sales targets.

7. Identify new business opportunities and contribute to business growth initiatives.

8. Research potential customers, companies, industries, and target markets.

9. Build and maintain lead databases of prospective customers and key decision-makers.

10. Reach out to new prospects through LinkedIn, email campaigns, calls, and WhatsApp outreach.

11. Identify partnership, reseller, referral, and collaboration opportunities.

12. Support sales campaigns, outreach programs, and business development activities.

13. Share daily updates on leads, follow-ups, opportunities, and sales progress with the team.

B. Customer Care

1. Respond to customer inquiries in a professional, friendly, and timely manner.

2. Assist customers in understanding products and resolving basic issues.

3. Escalate technical concerns to the appropriate teams when required.

4. Ensure a positive customer experience throughout the customer journey.

5. Conduct follow-ups to ensure customer satisfaction and issue resolution.

6. Collect customer feedback and recommend improvements to products, services, and processes.

C. Competitor Analysis

1. Research competitors, industry trends, and market developments.

2. Compare competitor pricing, features, positioning, offers, and customer reviews.

3. Utilize AI tools and research methods to analyze competitor strengths and weaknesses.

4. Provide insights and recommendations to improve sales messaging, positioning, and customer acquisition strategies.

5. Track customer objections, market demand, and emerging opportunities to support business growth.