Flipspaces - Head - Business Transformation & Operational Excellence - IIM/ISB

A. About Flipspaces ([hidden] Flipspaces - a design-tech powerhouse reshaping the future of commercial interiors. Our VR-powered platform lets clients visualize and co-create their spaces in real time. Backed by in-house manufacturing and end-to-end execution capabilities, we've built 0.8 M sq. ft. for top startups, enterprises, co-working brands, and global giants.Born at the intersection of design, tech, and manufacturing, we're led by IIT founders and are scaling rapidly across India, the US, Singapore, and the Middle East.The vision The next 5 years All about scale, speed, and global impact. We're bringing on trailblazers to drive that vision.B. Why Flipspaces We're fresh off a 50M Series C raise with Marquee investors like Iron Pillar, SMBC Asia Rising Fund, Panthera Growth Partners, and CE-Invests joining the journey. With plans to scale across India, the US, and the UAE, double down on AI-powered tech, and explore strategic acquisitions, this is your chance to join a design-tech rocketship at full throttle!Designation: Head - Business Excellence & Governance (Global)Experience: 10 to 15 YearsLocation: Malad (West), MumbaiD. Job Summary:The Head - Business Excellence & Governance will build and lead a global Business Excellence function focused on strengthening internal controls, reinforcing process discipline, ensuring ESG and statutory compliance, and enabling predictable, scalable execution across geographies.This role will work closely with leadership to ensure governance frameworks effectively support business execution, growth, and risk management, while maintaining operational agility. Key Responsibilities1. Business Transformation & Operational Excellence- Transform operational effectiveness across HR, Supply Chain, Projects, and Finance functions- Challenge adherence to best practices and identify process inefficiencies- Evaluate technology ROI and lead system optimization initiatives (HRMS utilization, ERP adoption, project management tools)- Benchmark processes against industry standards and implement transformational improvements- Build continuous improvement culture where teams proactively identify and solve inefficiencies- Partner with function heads as a trusted advisor on operational strategy and execution2. Enterprise Risk Management & Control Frameworks- Design and implement risk-based control frameworks that are proportional to our growth stage- Identify and mitigate operational, financial, regulatory, and execution risks across geographies- Build scalable control mechanisms that balance rigor with operational agility- Ensure ESG and statutory compliance through practical, business-relevant guidance- Implement real-time monitoring systems (dashboards, automated alerts, exception tracking)- Develop standardized operating procedures that teams can actually follow- Ensure readiness for external reviews and regulatory assessments- Partner with Operations, Finance, HR, and Supply Chain to embed controls into day-to-day execution- Key principle: Controls should enable business, not slow it down.3. Leadership Enablement & Strategic Insights- Build executive dashboards covering operational metrics, risk indicators, compliance status, and process maturity- Provide actionable insights to leadership on execution effectiveness and risk exposure- Act as trusted advisor to function heads on operational strategy and process design- Lead governance reviews with senior management focused on business impact- Interface with external stakeholders (advisors, investors, regulatory bodies) as needed- Drive decision-making through structured analysis of operational and risk dataIdeal Candidate Profile- MBA from a Tier-1 institute (IIMs/ISB preferred)- 10-15 years of relevant experience in management consulting, internal controls, business excellence, or governance roles- Exposure to project-based, infrastructure, construction, manufacturing, or execution-driven businesses preferred- Strong understanding of operational and financial controls in scaled organisations- High maturity with strong cross-functional and stakeholder management skills- Comfortable operating independently at a senior leadership levelOutcomes ExpectedYear 1:- Measurable efficiency gains across 3 functions (cost, cycle time, resources)- Clear visibility on technology utilization gaps with improvement plans- Scalable governance framework embedded globally- Reduced process deviations and improved best practice adherence- Proactive risk identification before execution impactOngoing:- Predictable execution with fewer surprises and margin leakage- Continuous improvement culture across teams- High audit readiness for external reviews and ESG assessments- Leadership confidence in operational disciplineWant to be part of a design-tech rocketship Explore your next career move at [hidden] .