Sr. Account Manager

Position: Account Manager IT Staffing

Location:

Bangalore / Hyd

Experience:

518 years

Employment Type:

Full-time

Work Mode:

Work from Office 5 Days

Key Responsibilities

Manage and grow existing client accounts within the

IT Staffing / Contract Staffing

business.

Drive end-to-end account management, including client relationship management, requirement gathering, delivery coordination and issue resolution.

Work closely with recruitment and delivery teams to ensure timely fulfilment of client requirements.

Develop strong relationships with

HR, Talent Acquisition, Procurement and Business stakeholders .

Identify opportunities for

upselling, cross-selling and account expansion .

Manage client escalations and ensure high levels of customer satisfaction.

Track account performance, revenue, margins, fulfilment and operational metrics.

Participate in client meetings, business reviews and negotiations.

Support commercial discussions, rate negotiations, renewals and contract extensions.

Drive business growth through existing accounts and identify potential new opportunities.

Required Skills

Strong experience in

IT Staffing / Contract Staffing / C2H .

Proven experience in

Account Management and client handling .

Good understanding of IT technologies and staffing models.

Strong communication, negotiation and stakeholder-management skills.

Experience handling enterprise clients and large-volume requirements.

Strong commercial acumen with a focus on revenue and account growth.

Additional Advantage

Candidates who have

handled or currently handle accounts such as Accenture or Infosys

will have an added advantage.

Experience managing large enterprise/GCC accounts will be preferred.

Key Competencies

Client Management | Account Growth | IT Staffing | C2H | Contract Staffing | Business Development | Stakeholder Management | Negotiation | Revenue Management | Delivery Coordination .