Urgent Hiring Fraud Prevention Representative _Ahmedabad

Job Description:

Do you have a passion for helping others and giving them peace of mind Protecting people and businesses from fraudulent activities Youll review and analyze cases to prevent and detect fraud. Youll work to resolve issues and protect the interests of the client and their customers via verbal and nonverbal platforms such as chat, text, email, etc. Be part of a growing digital industry with a promising future around fraud prevention and safety. Youll contribute to the safety and security of digital ecosystems.

During a Typical Day, Youll

Monitor and analyze transactions to detect and prevent fraudulent activities

Utilize analytical skills to identify patterns and irregularities

Investigate suspicious activities and implement preventive measures

Remember attributes and apply critical thinking and problem-solving skills to be able to differentiate between good users and bad actors in complex situations

Collaborate with cross-functional teams to enhance fraud prevention strategies for projects

Answer incoming communications from customers

Connect and resolve issues with customers using written communication only

What You Bring to the Role

High school diploma

1 year or more of technical support/troubleshooting experience Freshers welcome to apply

6 months or more of customer service experience

Analytical and solutions-oriented mindset

Excellent online search skills

Great written communication skills, including grammar and spelling

Computer experience

Flexibility to work in a 24/7 environment

Desired Profile / Criteria / Skills :

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community-minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Must be able to work on a rotating schedule and weekends/holidays if needed.

Offered Benefits / Facilities :

Medical Leave

Flexible Time Off

Flexible Working Hours

5 Days working

Travel Allowance

Subsidized Meals Allowance

Night Shift Allowance .