Customer Success Manager

Gravity Engineering Services Pvt Ltd Verified employer

Actively hiring · Posted 4d ago · JEV2610EA6FA8ACE5

Salary₹6,00,000 – ₹25,00,000 per year

Experience2–12 yrs

LocationDelhi, Delhi

Work modeOffice · Full time

Openings1

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Job description

We are looking for a Customer Success Manager to help customers get lasting value from our products.ResponsibilitiesOwn onboarding and adoption for a portfolio of customersTrack account health and reduce churnFind upsell and renewal opportunitiesBe the customer's voice to product and supportRequirements2+ years in customer success or account managementExperience with SaaS products and CRM toolsExcellent communication and relationship skills

Key skills

Customer Success Account Management Customer Relationship Management (CRM)SaaS Onboarding

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