Air Ticketing Executive - Kochi
Lulu Holidays Verified employer
Actively hiring · Posted 3d ago · JEV2610ED7506583A
Job description
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.Experience3 - 5 YearsNo. of Openings1EducationGraduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)RoleAir Ticketing ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGenderMaleAge Limit25 - 35 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office
Key skills
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