Program Manager- Software

What youll do:

* Contribute to portfolio-level prioritization and planning across UCAS products, ensuring alignment with business objectives, customer commitments, and engineering capacity.

* Manage and coordinate delivery across multiple UCAS products and multiple concurrent releases.

* Own and coordinate Business Opportunity Calculator (BOC) activities, including business case development, financial forecasting and governance reviews.

* Develop and maintain Work Breakdown Structure (WBS), integrated program plans, resource plans, and release schedules to ensure predictable execution.

* Leverage experience in both Waterfall and Agile methodologies, including SAFe (Scaled Agile Framework), to drive effective program execution and continuous delivery.

* PMP (Project Management Professional) Certified with strong program governance, planning, risk management, and stakeholder management expertise.

* Partner with Product & Engineering team to define and execute end-to-end delivery of enterprise software platforms and applications

* Define program roadmap, milestones, dependencies, and success metrics

* Manages cross-functional activities[Dev, security.] ensuring deliveries against plan.

* Partner with RTE, PM,PO,SM and Architects resulting in effective PI planning

* Work with EM, SM and PO to reduce the defect debt.

* Owns the Project Budget/profit plan, work with EMs to determine # of dev/test resources

* Customer Centricity & Stakeholder Partnership

* Building partnerships and acting as Single point of contact from software to Product teams, Coordinates and focused on delivering new or upgrading existing features.

* Clearly outlining expected deliverables and interdependencies towards product teams and with agreed timelines

* Looks for ways to add value beyond immediate requests and initiates actions

* Provide clear and regular communication on program status, risks, and outcomes

* Program Risk and Issue Management

* Tracks, follow up and solve dependencies as per the plan

* Proactively assessing and responding to risks during the PI execution & Program level.

* Owns analyzing, and resolving issues that arise during a project by applying problem solving methodologies

* Communicate the delays on schedule due to unplanned events and mitigation plans

* Continuous Improvement

Qualifications:

* B.E. / B Tech / M Tech

* 10 Years +

* PMP Certificate

Skills:

* 10+ years of experience in software project and program management, delivering complex, multiteam, multirelease enterprise applications.

* Proven experience managing the endtoend software development lifecycle, from program initiation and planning through execution, release, and closure.

* Handson experience driving program planning, scheduling, milestone tracking, dependency management, and critical path execution.

* Strong experience using project, program, and enterprise tracking tools (e.g., Jira,Confluence, MS Project, or equivalent) for scope, schedule, and delivery management.

* Demonstrated experience in capacity planning, resource forecasting, and utilization management across multiple teams and programs.

* Experience managing program financials, including budgeting, forecasting, and forecastvsactual tracking.

* Strong background in programlevel risk, issue, and change management, ensuring predictable and ontime delivery.

* Experience creating and delivering executivelevel dashboards, insights, and reports to provide transparency into program health, progress, and risks.

* Working experience coordinating delivery in Scrum and scaled delivery environments, while maintaining overall program governance and accountability.

* Experience leveraging AI and datadriven insights to improve program planning, forecasting accuracy, risk identification, and delivery predictability.

* Exposure to AIenabled tools or platforms for reporting automation, or engineering efficiency.

* Proven ability to align crossfunctional teams including Product, Engineering, QA, Operations, Finance, and Business stakeholders.

* Strong experience with stakeholder communication, executive reviews, and escalation management across global teams. .