ServiceNow Consultant

Key RequirementsStrong hands-on experience in ServiceNowGood understanding of ServiceNow ITSM modulesExperience in Incident, Problem, Change & Request ManagementHands-on experience with Jira for ticketing and issue trackingGood knowledge of PuTTY for remote server access and troubleshootingStrong experience with Git Bash and basic Git commandsUnderstanding of ServiceNow workflows, configurations & integrationsAbility to troubleshoot and resolve ServiceNow application issuesGood understanding of ITIL processes and best practicesExperience in production support, incident resolution & root cause analysisGood knowledge of REST/SOAP APIs and system integrations is preferredStrong communication, analytical and problem-solving skillsAbility to work with cross-functional teams and support business requirements Mandatory SkillsServiceNow | ITSM | Incident Management | Problem Management | Change Management | Request Management | Jira | PuTTY | Git Bash | ITIL | Troubleshooting | Production Support | Root Cause Analysis | ServiceNow Configuration | ServiceNow Integration .