Technical Support Associate It Infrastructure Bengaluru

Hiring: Technical Support Executive _ IT infrastructure support

Location: Bangalore

Experience: 3+ Years

Role Overview

We are looking for a Technical Support Executive with hands-on experience in IT infrastructure support, storage, backup and recovery, troubleshooting, and cloud settings.

The role involves day-to-day monitoring, troubleshooting, incident resolution, backup/restore activities, infrastructure maintenance, and coordination with internal teams to ensure smooth IT operations.

Required Skills

3+ years of experience in technical/infrastructure support.

Hands-on experience in storage and backup administration/support.

Valuable troubleshooting and incident-management skills.

Experience with one or more backup technologies: Commvault, Veeam or Veritas NetBackup.

Knowledge of SAN, NAS, Dell EMC, NetApp, iSCSI, NFS/CIFS or SMB.

Working knowledge of Windows Server and Linux.

Exposure to VMware or Hyper-V.

Exposure to AWS/Azure cloud settings.

Knowledge of backup, restore and disaster recovery processes.

Scripting/automation knowledge in PowerShell, Python or Bash is an advantage.

Positive communication, documentation and problem-solving skills.

What You Will Be Doing

Monitoring

Troubleshooting

Incident Resolution

Backup/Restore

Storage Support

Infrastructure Maintenance

DR/Restore Testing

Cloud Support

Automation

Candidate Profile

Candidates from backgrounds such as Technical Support Engineer, Infrastructure Support Engineer, Storage Support Engineer, Backup Support Engineer, System Support Engineer or L2 Infrastructure Support with relevant hands-on experience are encouraged to apply.

Skills: technical support,technical support engineer,it infrastructure,storage support engineer,system support engineer,l2 infrastructure support,backup support engineer,infrastructure support engineer, .