Sr. Site Reliability/ Engineering Manager

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

System maintenance and administration of Applications and Software

Integration with different systems and apps

Must have knowledge on Microservices

Should be proficient in scripting language Python, Good to have knowledge on Java

Excellent over Root Cause Analysis

Should be a technical as well as process-oriented candidate

Excellent Debugging and Monitoring skills

Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls

Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments

Responsible for operational support and problem resolution for application users and internal operations team

Identifying, tracking, managing and resolving project issues effectively and efficiently

Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations

Review and implement the processes related to IT Support and Operations before handing over to Support Services

Strong ability to work independently on complex issues

Collaborate efficiently with internal experts to resolve customer issues quickly

Both Proactive & reactive in work approach

Should be willing to work in 24/7 work environment

Ideal candidate has:

6-10 years

Product Background

Skills:- Reliability engineering and Reliability analysis .