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Technical Support Executive

2Coms Consulting Pvt Ltd. Verified employer

Actively hiring · Posted 21d ago · JEV2610F2396BBF93

Salary₹2,16,000 – ₹3,12,000 per year
ExperienceFreshers welcome
LocationKolkata/Calcutta, West Bengal
Work modeOffice · Full time
Openings1
EducationGraduate
DepartmentIT & Information Security
ShiftDay Shift
EnglishBasic English
IndustryIT & Information Security

Job description

Job highlights

  • One-way cabJob DescriptionJob DescriptionHiring: Technical Support Associate – International (US) Process
  • Work from OfficeLocation: [Kolkata]Mode: Work from Office (WFO)Shift: 24×7 Rotational (including night shifts)Joining: Immediate or within 15 daysAbout the Role: We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you!Key Responsibilities:Handle technical support queries from international customersProvide prompt resolutions via calls and emailsMaintain high-quality customer experience and professionalism in every interactionRequirementsEducation: Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA)Freshers & experienced candidates (up to 4 years)Excellent verbal communication skillsBasic technical knowledge is a mustImmediate joiners or max 15 days’ noticeBenefitsCTC: ₹2.2 LPA – ₹3.2

Job Description Hiring: Technical Support Associate – International (US) Process | Work from Office Location:  [Kolkata] Mode:  Work from Office (WFO) Shift:  24×7 Rotational (including night shifts) Joining:  Immediate or within 15 days About the Role: We are hiring smart and energetic  Technical Support Associates  to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you! Key Responsibilities: Handle technical support queries from international customers Provide prompt resolutions via calls and emails Maintain high-quality customer experience and professionalism in every interaction Requirements Education: Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA) Freshers & experienced candidates (up to 4 years) Excellent verbal communication skills Basic technical knowledge is a must Immediate joiners or max 15 days’ notice Benefits CTC:  ₹2.2 LPA – ₹3.2 LPA (based on experience) Includes night shift allowance (up to ₹3,000/month) One-way cab facility  as per company policy Important  Candidates currently pursuing any course are  not eligible  No cash-in-hand payments for experienced candidates

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