Openings For Customer Support Executive || Freshers & Experienced

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- Resolve Issues: Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- Maintain Customer Records: Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- Follow Up with Customers: Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- Collaborate with Team Members: Work closely with other team members and departments to ensure a seamless experience for customers.Required Skills and Expectations:- Good Communication Skills: You should be able to clearly express ideas and provide information in a friendly manner to customers.- Problem-Solving Ability: Ability to think on your feet and provide effective solutions quickly will be crucial.- Basic Computer Skills: Familiarity with computers and common software applications is necessary for managing customer information.- Team Player: You should be willing to work collaboratively with colleagues to achieve common goals.- Positive Attitude: A friendly and positive demeanor is essential to create a pleasant experience for customers.Experience0 - 1 YearsNo. of Openings100Education12th PassRoleCustomer Support ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationSalt lake