customer support

Looking for a role where your problem-solving skills and communication actually make a daily impact?If you have experience in customer support and can manage issues efficiently — this role is for you.Role OverviewYou will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.Key ResponsibilitiesHandle resident complaints and service requests efficientlyCoordinate with the existing maintenance and support teamsEnsure timely resolution of all issuesCommunicate with residents via calls and regular follow-upsMaintain records of complaints and resolutionsOversee daily maintenance operations and service qualityPosition DetailsRole: Maintenance HeadIndustry: Residential / Real Estate ManagementOpenings: 1Male & Female both can applySalary₹25,000 – ₹30,000 (depending on interview & experience)Candidate Profile2–5 years of experience in customer support / customer handlingStrong communication and coordination skillsAbility to manage complaints calmly and professionallyProblem-solving mindset with a practical approachComfortable handling multiple issues and teamsWhy Join Us?Stable and responsible roleWork with an already established maintenance teamOpportunity to grow in real estate / facility managementDirect impact on resident satisfaction and operationsKnow someone suitable for this role? Tag them or share this opportunity.Job Type: Full-timeWork Location: In person