Inside Sales Executive

Key Responsibilities • Inbound conversion: respond quickly to leads from WhatsApp, calls, website, social and other channels. • Outbound sales: follow up with new, warm, old and dormant leads to convert them into paid bookings. • Service selling: explain grooming, grooming subscription, training, boarding, sitting and other PawSpace services. • Revenue ownership: work towards daily and monthly revenue targets with consistent calling and closure discipline. • Subscription pitching: promote grooming subscription and repeat service packages to increase customer lifetime value. • Objection handling: handle concerns around price, quality, availability, trainer/groomer experience and service process. • Booking closure: coordinate payment collection, booking confirmation and handoff to operations. • CRM/reporting: update lead status, call notes, follow-up dates, revenue and daily sales reports.