onboarding manager (Remote)

an onboarding  Manager, you are the link between our customers and the product. You will :- Work with a wide variety of clients across the Ecommerce Industry and analyze/understand customer needs and translate them into the best possible Clickpost solution.- Respect project deadlines and keep track in order to deliver an outstanding customer experience.- Be responsible for your own portfolio of clients and engage with them from the onboarding until the go-live.- Work closely with our sales, product team, and tech team to ensure the best customer journey and aid product design and development.- Help our clients get the most out of Clickpost by providing training, demos, support, and reduce churns. About You :You are a proactive person with both commercial and analytical skills. You also :- Have excellent communication skills, and are comfortable speaking to stakeholders at different levels - from Product managers to CTOs;- Have Project management skills;- Have a Bachelor’s/Master’s degree;- Are flexible & self-structured with the ability to shift gears quickly and efficiently;- Are as excited about technology as we are;- Are able to communicate efficiently with developers and Product Managers;- Having experience in a similar position, in Startups or in Saas Company is a plus