Customer Care Support Officer

Job highlights

• Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC), Food/MealsJob DescriptionStrong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.Work type: Work from officeFluent in English, Hindi , Marathi, GuajaratiEligibility: 12th pass mandatoryShow moreJob roleWo

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction. Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience. Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers. Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment. Work type: Work from office Fluent in English, Hindi , Marathi, Guajarati Eligibility: 12th pass mandatory