Travel Consultant
Malee Hospitality Verified employer
Actively hiring · Posted 1mo ago · JEV2610F5B146D8AF
Job description
Key ResponsibilitiesUnderstand clients’ travel requirements, preferences, and budgets. Plan and recommend customized domestic and international travel itineraries. Handle flight, hotel, holiday package, sightseeing, transfers, and other travel bookings. Provide accurate information regarding destinations, travel documents, visa requirements, and travel policies. Prepare and share quotations and itineraries with clients. Negotiate with suppliers and coordinate with hotels, airlines, and other travel partners. Follow up with leads and convert inquiries into confirmed bookings. Manage booking modifications, cancellations, refunds, and customer requests. Maintain accurate customer and booking records. Provide excellent pre-sales and post-sales customer support. RequirementsBachelor’s degree or diploma in Travel & Tourism, Hospitality, Business, or a related field preferred. 1–3 years of experience in travel consulting, ticketing, holiday packages, or a similar role. Good knowledge of domestic and international destinations. Strong communication and interpersonal skills. Good negotiation, sales, and customer-service skills. Ability to create itineraries and quotations. Proficiency in MS Office and basic computer applications.
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