Telecaller

Job Title: Telecaller Department: Admissions / Counselling Industry: Education & Skill Development Job Responsibilities: •⁠ ⁠Make outbound calls to prospective students and leads regarding courses, admissions, and training programs. •⁠ ⁠Explain course details, eligibility, duration, fees, and career opportunities clearly. •⁠ ⁠Follow up with interested candidates and convert leads into admissions. •⁠ ⁠Handle student and parent queries professionally. •⁠ ⁠Maintain and update daily call records, lead status, and follow-up details. •⁠ ⁠Coordinate with the counselling and academic team for admissions and course-related queries. •⁠ ⁠Achieve assigned daily/weekly/monthly calling and admission targets. •⁠ ⁠Maintain a positive and professional relationship with students and parents. Required Skills & Qualities: •⁠ ⁠Excellent verbal and interpersonal communication skills. •⁠ ⁠Good listening and convincing skills. •⁠ ⁠Ability to communicate confidently and politely with students and parents. •⁠ ⁠Good learning ability and willingness to learn new courses, technologies, and processes. •⁠ ⁠Ability to understand and explain course information effectively. •⁠ ⁠Positive attitude, patience, and professional behaviour. •⁠ ⁠Good follow-up and customer-handling skills. •⁠ ⁠Basic knowledge of computers and MS Office. •⁠ ⁠Ability to work as part of a team and achieve assigned targets. •⁠ ⁠Prior experience in telecalling, counselling, sales, or the education sector will be an advantage. Qualification: 12th Pass / Graduate Experience: Freshers and experienced candidates can apply.