Customer Support Executive - Fresher

About the job:Key responsibilities:

1. Handle customer queries through Email, Live Chat, and VSoft CRM software.

2. Provide prompt and accurate responses to customer inquiries. Coordinate with internal teams to resolve customer concerns.

3. Maintain accurate records of customer interactions. Deliver a professional and customer-centric support experience.Who can apply:Only those candidates can apply who:Salary:₹ 2,50,000 - 3,00,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Informal dress code, Free snacks & beverages, Health InsuranceSkills required:MS-Excel, Interpersonal skills and Effective CommunicationOther Requirements:1. Laptop is mandatory (Company does not provide a laptop)2. Laptop & Mobile Allowance: ₹2,000 per month (Included in Salary)3. Accommodation and food are not provided4. Eligibility: B.Sc. Biology, M.Sc. Biology, B.Sc. Micro-biology, B.Sc. BiotechnologyB.Sc. Bio-chemistry, M.Sc. Micro-biology, M.Sc. Biotechnology, M.Sc. Bio-chemistry, DMLTand MLTAbout Company:At AVM Labs, we are committed to fulfilling healthcare providers by offering comprehensive diagnostic solutions. In 2012, we began our journey in the GCC region, inaugurating our first Lab in Bahrain. Today, we serve clients in Bahrain, Dubai, Khobar, Riyadh, and Muscat, equipped with the latest technologies and renowned accreditation. Our journey has been fueled by a passion for making quality laboratory services accessible and affordable. Armed with the expertise of founding, scaling, and existing as one of the world's largest laboratories from India, we have become synonymous with excellence in clinical biochemistry and wellness.

Responsibilities

Key responsibilities:

1. Handle customer queries through Email, Live Chat, and VSoft CRM software.

2. Provide prompt and accurate responses to customer inquiries. Coordinate with internal teams to resolve customer concerns.

3. Maintain accurate records of customer interactions. Deliver a professional and customer-centric support experience.