Customer Relations Executive

Job ResponsibilitiesCustomers ko call karke unki queries aur requirements ko handle karna. Sales aur service customers ka follow-up lena. Customer satisfaction aur feedback calls karna. Service due, vehicle delivery aur appointment reminders dena. Customer complaints ko resolve karne ke liye concerned department se coordinate karna. CRM software mein customer data aur call details update karna. Customer records maintain karna aur daily calling reports prepare karna. Customer retention aur dealership ki service quality improve karna. Required SkillsGood communication skills. Basic computer knowledge (MS Excel, email aur CRM). Hindi communication; basic English preferred. Customer handling aur problem-solving skills. Positive attitude aur team coordination. Qualification & Experience : Graduate / 12th Pass (company requirements ke according). Experience: Fresher aur experienced candidates apply kar sakte hain. Preferred: Automobile dealership mein Sales, Service ya Customer Relationship ka experience. Salary: Company norms ke according, experience aur skills par based