Hiring Freshers || Customer Support Executive
Star Airways Verified employer
Actively hiring · Posted 11d ago · JEV2610F8BC6D9C84
Job description
Join our team as a Customer Support Executive, where you will assist customers by providing solutions and enhancing their experience. Ideal for freshers or those with up to two years of experience, this role is perfect for individuals eager to start their career in customer y Responsibilities:nn- Respond to Customer Queries: You will engage with customers via phone, email, or chat, addressing their questions and concerns promptly and - Provide Solutions: Your main goal will be to resolve issues faced by customers, ensuring their satisfaction and maintaining a positive relationship with - Maintain Records: You will document customer interactions accurately in our systems, helping to track recurring issues and improve our - Collaborate with Teams: You will work closely with other departments to ensure a seamless experience for customers, sharing feedback and insights to enhance overall service quired Skills and Expectations:nnCandidates should have a minimum education of 12th grade. You should possess excellent communication skills, both verbal and written, to effectively interact with customers. A basic understanding of customer service principles is beneficial but not mandatory. Being patient, empathetic, and solutions-oriented is essential, as these traits will help in managing customer emotions during interactions. You should be comfortable using technology and various communication tools, as the position is work from home. Flexibility and a positive attitude will help you thrive in this role.Experience0 - 2 YearsNo. of Openings870Education12th PassRoleCustomer Support ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from HomeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
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