Looking For Banking Collection Team Leader

JOB DESCRIPTION - COLLECTIONS TEAM LEADERJob Title: Collections Team LeaderDepartment: CollectionsRoles & Responsibilities: Lead and manage the collections team to achieve monthly targets Monitor daily productivity and collection performance Track team attendance and maintain workforce discipline Support agents in handling difficult customer interactions Prepare and share daily/weekly performance reports Conduct coaching, training, and performance reviews Ensure adherence to company policies and compliance guidelines Analyze collection trends and implement improvement plans Coordinate with internal departments for issue resolution Drive team motivation and engagement activitiesJOB DESCRIPTION - TELECALLER (COLLECTIONS)Job Title: Telecaller - CollectionsDepartment: CollectionsRoles & Responsibilities: Contact customers through calls regarding payment follow-up Remind customers about due and overdue payments Maintain professional communication with customers Update call status and customer responses in the system Resolve basic customer queries related to payments Achieve daily and monthly collection targets Escalate complex cases to Team Leader when required Maintain accurate call records and reports Follow company compliance and calling guidelinesExperience2 - 8 YearsNo. of Openings20Education10th PassRoleCollection Team LeaderIndustry TypeBankingGenderMaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationNO : 4/7 1ST MAIN ROAD, WEST SHENOY NAGAR CHENNAI - 600 030.