Customer Service/Customer Support - Internship

About the internship:Are you a highly motivated individual with a passion for customer service? Join us at BeamCrew as a customer service/customer support intern! As part of our dynamic team, you will have the opportunity to enhance your skills in MS-Office, MS-Excel, and both spoken and written proficiency in Hindi and English. Your responsibilities will include:

Selected intern's day-to-day responsibilities include:

1. Assisting customers via phone, email, and chat to provide exceptional service and resolve inquiries.

2. Maintaining accurate records of customer interactions and transactions.

3. Collaborating with team members to ensure seamless communication and support.

4. Utilizing MS-Office and MS-Excel to track and analyze customer data.

5. Conducting follow-up calls to ensure customer satisfaction and retention.

6. Contributing to the development of customer service strategies and initiatives.

7. Continuously seeking opportunities for professional growth and learning in a fast-paced environment.

If you are a proactive problem-solver with excellent communication skills and a strong work ethic, we want to hear from you! Join us at BeamCrew and kickstart your career in customer service today.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 2nd Oct'26 and 6th Nov'26are available for duration of 6 monthsare from Kamareddy onlyhave relevant skills and interests* Women wanting to start/restart their career can also apply.* Freshers looking for jobs may also applyStipend:INR₹ 5,000 - 8,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Job offerSkills required:MS-Office, MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken) and Telugu Proficiency (Spoken)Other Requirements:1. Must be flexible and able to work shifts as and when required.2. Preferred someone who is willing to travel as and when required within within or outside of the city for work whenever required.About Company:We are India's first long-distance concierge service catering to NRIs around the world, as well as their families and corporate executives in India, while maintaining high standards. BeamCrew provides a range of services in healthcare, real estate, daily errands, and other miscellaneous services across India.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 200000 /year

Responsibilities

Are you a highly motivated individual with a passion for customer service? Join us at BeamCrew as a customer service/customer support intern! As part of our dynamic team, you will have the opportunity to enhance your skills in MS-Office, MS-Excel, and both spoken and written proficiency in Hindi and English. Your responsibilities will include:

Selected intern's day-to-day responsibilities include:

1. Assisting customers via phone, email, and chat to provide exceptional service and resolve inquiries.

2. Maintaining accurate records of customer interactions and transactions.

3. Collaborating with team members to ensure seamless communication and support.

4. Utilizing MS-Office and MS-Excel to track and analyze customer data.

5. Conducting follow-up calls to ensure customer satisfaction and retention.

6. Contributing to the development of customer service strategies and initiatives.

7. Continuously seeking opportunities for professional growth and learning in a fast-paced environment.

If you are a proactive problem-solver with excellent communication skills and a strong work ethic, we want to hear from you! Join us at BeamCrew and kickstart your career in customer service today.