International BPO Executive

Job highlights

• Overtime Pay, PF, Food/Meals, 5 working days, One-way cabJob DescriptionJob Description: Customer support in Chat ProcessCompany OverviewNetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients.Role SummaryWe are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience.Key ResponsibilitiesRespond to customer inquiries and concerns in a professional and empathetic mannerResolve customer issues efficiently to maintain high satisfaction levelsBuild and maintain strong, positive relationships with customersAssist the team in enhancing customer service processes and qualityM

Job Description: Customer support in Chat Process Company Overview NetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients. Role Summary We are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience. Key Responsibilities Respond to customer inquiries and concerns in a professional and empathetic manner Resolve customer issues efficiently to maintain high satisfaction levels Build and maintain strong, positive relationships with customers Assist the team in enhancing customer service processes and quality Manage multiple tasks effectively while maintaining accuracy and attention to detail Required Qualifications Excellent communication and interpersonal skills Strong problem-solving and multitasking abilities Patient, positive, and detail-oriented mindset Previous customer service experience is an added advantage Fluency in multiple languages is a plus Minimum qualification: High school diploma or equivalent Job location: Ahmedabad Salary & Benefits CTC: ₹26,000 – ₹38,000 per month (incentive upto 6000) Night Shift Allowance: Additional compensation for hours worked beyond 40 per week Perks & Facilities: Complimentary meals during shifts Cab facility available between 9:00 PM – 6:00 AM Temporary accommodation provided for 5 days for relocated candidates Travel tickets from your place to Ahmedabad. Thanks & Regards, HR Team