Technical Support Engineer

Job highlights

• Health InsuranceJob DescriptionJob Role: - Technical Support Engineer Qualifications Required: -Minimum education: 10th / 12th Standard / Diploma in ITDiploma in Computer Hardware & Networking preferredFreshers/Candidates with 6+ months of Desktop/Laptop support experience will be given preferenceKey Skills & Responsibilities : -Proficient in MS Office activation & installationAbility to set up wireless printers and routersStrong skills in Laptop & Desktop diagnosis and troubleshooting (Basic L1 Level)Demonstrate laptops and confidently explain product features to customersAchieve assigned monthly sales and service targetsBuild trust and deal with customers confidentlyEnsure every Croma laptop buyer is informed about Zip Services and actively promote relevant service packages🕒 Work Schedule: -Shift Timing: 12:30 PM – 9:30 PMWorking Days: Saturdays & Sundays are mandatoryWeekly off available between Monday – FridayStore remains open on festival days, compensatory leave will be provided

Job Role: - Technical Support Engineer  Qualifications Required: - Minimum education: 10th / 12th Standard / Diploma in IT Diploma in Computer Hardware & Networking preferred Freshers/Candidates with 6+ months of Desktop/Laptop support experience will be given preference Key Skills & Responsibilities : - Proficient in MS Office activation & installation Ability to set up wireless printers and routers Strong skills in Laptop & Desktop diagnosis and troubleshooting (Basic L1 Level) Demonstrate laptops and confidently explain product features to customers Achieve assigned monthly sales and service targets Build trust and deal with customers confidently Ensure every Croma laptop buyer is informed about Zip Services and actively promote relevant service packages 🕒 Work Schedule: - Shift Timing: 12:30 PM – 9:30 PM Working Days: Saturdays & Sundays are mandatory Weekly off available between Monday – Friday Store remains open on festival days, compensatory leave will be provided later.