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Customer Care Representative

V5 Global Verified employer

Actively hiring · Posted 19d ago · JEV2610FD7CED8947

Salary₹1,80,000 – ₹3,60,000 per year
ExperienceFreshers welcome
LocationGurgaon/Gurugram
Work modeOffice · Full time
Openings1
Education12th Pass
DepartmentCustomer Support
ShiftDay Shift
EnglishGood (Intermediate / Advanced) English
IndustryCustomer Support

Job description

📞 Contact: [hidden] 📧 Email: [hidden] URGENT HIRING – CUSTOMER SUPPORT REPRESENTATIVE Company: V5 Global Pvt. Ltd. Process: E-commerce Location: Gurgaon Work Mode: WORK FROM OFFICE (WFO) Salary: ₹22,000–₹30,000 CTC Experience: 0–5 Years Preferred Job ResponsibilitiesHandle customer queries through Voice/Chat as per process requirements. Assist customers with orders, payments, deliveries, cancellations, refunds, and related concerns. Resolve customer complaints professionally and provide accurate information. Follow process guidelines and maintain quality, productivity, and customer satisfaction standards. Escalate complex issues to the concerned team whenever required. Eligibility & Requirements1–5 years of experience in Customer Support/BPO/E-commerce preferred. Freshers with good communication skills may also be considered. Excellent verbal and written English & Hindi communication skills. Versant score: 5–6 preferred. Basic computer and typing skills. Comfortable working in rotational shifts. Comfortable working from office . Immediate joiners preferred. Important This is a completely FREE-OF-COST job opportunity. No fees or payment are charged from candidates at any stage of the hiring process. 📍 Work From Office – Gurgaon 📞 [hidden] 📧 [hidden]

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